2022 BMW iX Review and Specifications

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Vehicle photos

Our Review
Price Comparison
Vehicle Rating
Recalls/ Complaints/ Safety
Vehicle Specifications

Our Review

The 2022 BMW iX is the company's first all-electric SUV and an essential milestone in its EV development. The iX has earned Car and Driver's distinguished editor's choice award for its outstanding electric driving range of 300 miles. The BMW iX contains two electric motors that provide full-time all-wheel drive and generate a neck-breaking 516 hp and 564 pounds of torque. The BMW iX is a spectacular all-electric SUV and one of BMW's finest offerings for the model year 2022. The exterior of the BMW iX is pleasingly sculpted and overall, very well designed.... except for the oversized and obnoxious grilles.

2022 iX xDrive50 4dr SUV AWD - $83,200

The 2022 BMW iX is a high-performance all-electric (EV) SUV powered by a pair of electric motors on each axle - the two motors combine with each other to generate 516 hp and over 564 pounds of torque. This extreme power propels the xDrive50 from 0-60 mph in 4 seconds...an astonishing time considering the BMW iX tips the scales at close to 6,000 pounds when loaded with passengers and fuel. The 2022 BMW iX offers an optional adjustable air suspension and rear-wheel-steering system. The BMW iX is agile yet powerful with an extremely smooth ride and exquisite handling characteristics.

Range, Charging, and Battery Life

The iX contains a mammoth 111.5-kWh battery pack that offers up to 324 miles of driving range per charge. It also features DC fast charging capability, which means you can recharge the battery from 10 percent to 80 percent in under 35 minutes. BMW has also partnered with EVgo to provide a network of public charging stations for iX drivers and the Level 2 home charging station.

The 2022 BMW iX offers a plethora of interior luxury and comfort. With a large touchscreen dashboard panel and hexagonal-shaped steering wheel, the interior is simple yet elegant. The seats are beautifully upholstered and are extremely comfortable on long road trips. The seats also come in two other fabric options beside the premium leather - a faux leather alternative as well as a microfiber seat fabric called Loft. Visibility in the BMW iX is excellent due to its large windows and panoramic sunroof. Interior storage and cargo space is also excellent for the iX which makes it an excellent choice for those looking for an SUV for highway trips.

The 2022 iX features BMW's next-generation infotainment interface, iDrive8, that allows for customized menus and graphics and a voice-activated assistant. The innovative dashboard includes a large 14.9-inch display and a 12.3-inch digital gauge cluster. Standard features include Apple CarPlay and Android Auto, with an optional WiFi hotspot with a 5g cellular connection. The 2022 iX comes standard with an 18-speaker Harman/Kardon stereo system, with a 30-speaker Bowers & Wilkins available as an option.

The 2022 BMW iX comprises comprehensive standard driver-assistance features, including parking sensors, autonomous emergency braking, automatic high-beam headlamps, and lane-keeping assist systems. However, the most noteworthy safety feature on the iX is the standard automated emergency braking system with pedestrian detection. This system can automatically apply the brakes avoiding or mitigating a collision. Another notable safety feature of the iX is the adaptive cruise control system with semi-autonomous driving mode. ACC allows you to let go of the wheel and let the car maintain its speed and distance from vehicles in front while you focus on other tasks.

Standard automated emergency braking with pedestrian detection

Standard lane-departure warning with lane-keeping assist

Available adaptive cruise control with semi-autonomous driving mode

The 2022 BMW iX comes with a basic four-year or 50,000-mile basic warranty and ample coverage for the EV parts. In addition, all new BMWs come with a three-year complimentary maintenance plan.

A limited warranty covers four years or 50,000 miles

The powertrain warranty covers four years or 50,000 miles

EV components warranty covers eight years or 100,000 miles

Complimentary maintenance covers three years or 36,000 miles

Price Comparison

2022 Volkswagon ID.4 - $41,230

2022 Jaguar I-Pace - $69,900

2022 Rivian R1S - $70,000

2022 BMW iX - $83,200

2022 Audi e-tron - $83,400

Vehicle Rating

9.0

Out of 10

Fast acceleration and a pleasure to drive

Up to 300-mile charge range

Excellent exterior visibility

Those awful looking front grilles

Expensive versus the competition

Interior storage lacking for small items

Recalls, Complaints and Safety Issues

Safety Recalls - NHTSA

What are NHTSA safety recalls?

There are 9 safety recalls for the 2022 ix

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

Remedy:

Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Remedy:

Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

Remedy:

Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Remedy:

Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Remedy:

Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

Remedy:

Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Remedy:

Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Remedy:

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

Remedy:

Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Customer Complaints - NHTSA

What are NHTSA customer complaints?

There are 22 customer complaints for the 2022 ix

Complaint Date:

11/15/2023

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

I am writing to report a serious safety concern regarding the 2022 BMW iX, specifically related to the malfunction of its safety system due to the software provided by Green Hill Software. This issue has resulted in multiple instances where the safety system of the vehicle locked up, putting drivers, passengers, and other road users at significant risk of accidents. On several occasions, while operating my 2022 BMW iX, I have experienced sudden and unexpected failures in the safety system. These failures have occurred during critical moments of driving, where the vehicle's safety systems are relied upon to prevent accidents and protect occupants. The incidents have almost led to accidents, causing severe distress and endangerment to myself and others on the road. Upon investigation, it has been identified that the fault lies within the software provided by Green Hill Software, which is integral to the functioning of the vehicle's safety systems. Despite attempts to rectify the issue through software updates and dealership interventions, the problem persists, posing an ongoing threat to the safety of BMW iX drivers and the public at large. I urge the NHTSA to investigate this matter thoroughly and take appropriate action to address the safety concerns associated with the software provided by Green Hill Software in the 2022 BMW iX. It is imperative that swift action is taken to ensure the safety and well-being of all motorists and pedestrians affected by this issue. Furthermore, I request that NHTSA liaise with BMW and Green Hill Software to implement a comprehensive solution to rectify the software-related safety issues in the affected vehicles promptly. This may involve recalls, software updates, or other corrective measures necessary to mitigate the risks posed by the faulty software.

Complaint Date:

01/23/2024

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

I a not certain how to report this incident but I received a text alert from a local car dealership that there was a vehicle recall of my front grill due to failure of a device that is supposed to unfreeze ice from that part which is experiencing a failure. Since this is a major BMW Dealership, I did not question the validity, I merely scheduled the repair. When I arrived there was no promised loaner car and I was angered that I had cleared my busy morning and there was no way I could also clear my afternoon to wait for my car so I ordered a Lyft to take me home. Then, I became suspicious when I was informed that they did an inspection of my 2022 vehicle and presented a list of repairs, I did no sign any authorizations allowing them to do anything to my vehicle. I told them to do only the recall repair and then I looked up my vin and became aware that there was no safety recall outstanding on my vehicle and never anything concerning icing of the grill. Now I need to pick my vehicle up and I am i fear of what they may have done to my vehicle.

Complaint Date:

08/28/2023

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

Power loss, dash went black and loss of drive power. This failure has occurred twice and I more fully documented each failure to BMW. When was the last time this occurred? August 28th 2. GPS error, vehicle speed limit showed 25 under all conditions while actual speed showed correctly. When was the last time this occurred? Early August 3. Side collision system failures. Either fails entirely and indicates no vehicles on either side or will randomly indicate the presence of vehicles when they are not there. Other times it will function correctly. This has happened multiple times now. When was the last time this occurred? October 7th 4. Driver assistance errors pop as a multiple page error on the infotainment for no apparent reason a. On 217 an error message was displayed on the screen and heads up display saying Driver Assistance Limited. The message was longer but that’s all I could read driving in traffic. Conditions could not be more ideal and literally just left service with a freshly washed vehicle so not sure what the failure could be. I think this message is meant to occur if the cameras aren’t working or are obstructed by dirt, extreme weather etc. This message will display if the system has anything that prevents parameters from being met, this is something that will come up from time to time. 5. Assisted driving turned itself on and set a speed of 37 MPH When was the last time this occurred? August 5th 6. Automatic window stopped working despite the activation point still showing setup and active. Checked settings and tried it a few times and it just stopped working but settings look correct. It had previously been working. When was the last time this occurred? In the last week. 7. BMW assistant failures on about 3 of 4 commands. Only the mic button will activate the assistant as the voice activation stopped working. Making calls, navigation, turning off steering wheel heat, turning on massage seat all failed 1-3

Complaint Date:

11/03/2023

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

The contact owns a 2022 BMW IX. The contact stated that the wife started the vehicle while parked in the garage. The wife exited the vehicle to retrieve an item and left the front driver's door open. Moments later the vehicle drove in reverse out of the garage and across the street and crashed into the neighbor's parked vehicle. The contact indicated that during the failure the collision avoidance system did not activate. No injuries were reported. The vehicle was later taken to the local dealer who was unable to determine the cause of the failures. The manufacturer was contacted regarding the failure. The failure mileage was 16,000.

Complaint Date:

06/27/2023

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

I just had the software update for this recall and it did not fix the problem.

Complaint Date:

06/12/2023

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

I was traveling on 6/12 at approximately 4:30 AM at around 65 MPH when I received a warning message something to the effect of “emergency system malfunction - vehicle will now stop”. I lost all throttle and the vehicle slowed to a stop. Due to the lack of other vehicles present at the time, I was able to get to the side of the road before the vehicle completely stopped. I restarted the vehicle and it seemed to operate normally, but I took the vehicle to the service center to diagnose the problem because it could have caused a serious accident in heavier traffic. When I checked the vehicle in, the service advisor stated that it seemed like a serious issue and they would want to get BMW involved directly, but when they had it “ready” for me two days later, all they had done is attempt to pull trouble codes and couldn’t tell me if it was safe to drive or not. They did provide me a loaner at the time and I have attempted to get the dealership to diagnose this issue, but to date they have not provided me with any information about it after having the vehicle for about one week. I contacted BMW North America Customer Relations and explained the problems with the dealership and asked about the mechanical failure and whether I should be concerned/take it to another dealership/etc. They stated that they don’t get involved with the dealership service departments and were generally unhelpful. I stressed that this could be a serious safety issue, but I didn’t get the sense they were interested in getting to the bottom of what happened and whether it was in fact a serious safety issue.

Complaint Date:

02/14/2023

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Complaint Date:

01/15/2023

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

1. The rear wiper has a frame made of plastic, with a simple T shaped connector. I have found it laying in my driveway 4 times now, and have only owned this 2022 BMW iX since November. If there is any resistance at all when you turn the wiper on, like some snow or frost, the T shaped connector will un-click, the wiper will tip sideways, and fall off the car. This could happen at speed if you engage the wiper with ANYTHING on your back window and could fly into the car behind you (have not experienced this yet...). 2, The Adaptive Braking can engage in very weird situations. Driving south on Rt 3 in New Hampshire (the Everett Turnpike, I think it's called) after dark between exit 5 and exit 4, I was in the middle of Rt 3's three lanes with NO traffic around me at all. The iX decelerated suddenly by about 15-20 mph, so thank god no vehicles behind me! Realized at that point what had happened - Rt 3 curves left at this point as you are heading south. At this spot, the Exit 4 ramp goes straight off the road at an angle. The ramp is short and quickly comes to a set of traffic lights. This traffic light is right at the height of Rt 3, as the ramp dips somewhat for this exit, so the traffic lights are at the height of car brake lights at this point. The traffic lights were red and there were 6 or 7 cars braked showing red brake lights. I believe the BMW iX adaptive braking incorrectly engaged at this point, thinking this was traffic that was on Rt 3 and that the BMW iX needed to stop for it. This traffic was actually 300 - 400 yards down the ramp, but the adaptive braking engaged strongly to 'avoid a collisioin'.

Complaint Date:

12/06/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

This vehicle was involved in a collision, none of the safety features worked. The front end collision warning did not go off. The automatic emergency braking did not engage. The Car jolted forward after the collision and did not stop, potentially risking another collision. The SOS or emergency collision BMW assist was not activated, there was no call from anyone from BMW after the accident. No warning lights or collision indicators went off prior to collision as they should have. This vehicle is puts the safety of others at risk if it fails to stop after a collision (regardless of the speed of impact) as well as quick acceleration post collision.

Complaint Date:

10/28/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

It took them 6 weeks to replace the battery component that was part of the recall. My car was unable to be driven during this timeframe. Under my state lemon laws I am eligible for a car buyback from BMW as it was out of service over 30 days. I registered a request for this through BMW corporate and it was denied by them.

Complaint Date:

12/03/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 22V541000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the battery power capacity had decreased. Additionally, the contact noticed a burning odor inside the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was offered. The failure mileage was approximately 3,900. VIN tool confirms parts not available.

Complaint Date:

10/19/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

What component or system failed or malfunctioned, and is it available for inspection upon request? The rear parking assist function malfunctioned. How was your safety or the safety of others put at risk? The car was expected to reverse park itself. Instead it never stopped going backwards an crashed into the wall at the end of the parking area. It was not able to recognize the presence of a wall (approx height 3 feet) and crashed into it. Has the problem been reproduced or confirmed by a dealer or independent service center? The BMW engineers stated that the were not able to reproduce the problem in their tests. I was told the 'black box' in the car was not able to show that there was any malfunction and it might be possible that I had pressed the accelerator manually resulting in the crash. However, I know this is not true. So in the end it became my word against theirs. No engineer ever called me to get more details about the crash - like how high the wall was, how much distance was there between the car and the wall when I engaged the auto-park feature etc. It appears to me that they were not really interested in investigating the incident but simply wanted to put it as a user error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The BMW engineers have claimed that they have inspected the car and its park assist systems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. The reverse parking system worked perfectly fine when the parking lot had a full wall at the rear. It only malfunctioned when the wall height was partial (3 feet in this case)

Complaint Date:

10/10/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

I have had 6-8 instances where the car "takes off" and accelerates without my touching the accelerator. It is not full-acceleration but strong enough that if a car was immediately in front of me - I might hit it. Hitting the brakes stops the acceleration and the car then drives normally. In all cases - the cruise control has been "off" and the unintended acceleration has occurred just after first starting up.

Complaint Date:

07/22/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

The contact owns a 2022 BMW IX. The contact stated that three weeks after purchasing the vehicle, he was informed by the dealer that the vehicle was included in NHTSA Campaign Number: 22V541000 (Electrical System) and that parts to do the recall repair was unavailable. The vehicle was towed to the dealer and remained in their possession. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Complaint Date:

09/16/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

Under "B" drive mode which is the "one pedal driving" with automatic regenerative braking, occasionally when I release the pedal completely expecting the vehicle to slow down/stop, the vehicle instead will lunge forward. This has happened twice, thankfully at low speeds in a parking lot where I was able to slam on the brakes. On BMW forums, there are also others with the same issue so I figure it's not a fluke and I hope BMW addresses it as it is a bit scary and I have an infant in the car most of the time.

Complaint Date:

09/01/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

On September 1st 2022, under heavy rain, the rear bumper fell partially, and the part that was still attached to the car dragged it along with the cables, camera, sensors, etc. The car only notified a sensor cleaning malfunction. I kept driving when saw the sensor warning. There was no noise or indication of anything going on in the car. It was when another driver made gestures for me to stop, and told me that my bumper was dragging, when I learned the situation. The safety of others was at risk because only a small plastic pin was holding it, a tail light went God knows where and it could had hit other drivers in the highway. I don't know if the problem has been or not reproduced by BMW. I do know that Tesla cars, that have the same type of engine, had identified this problems in their cars. BMW USA was notified and they deny it. They allege that it was a "collision" what provoked this. There wasn't any collision, it was just water from the rain. This car has video capability for theft and collision and in its memory there is nothing about a collision or the event of the bumper falling. The theft/collision system is in fact working because when the towing service came to pick it up, it registered theft pictures. I went to the police first to make the report. This is the report number: Q2022-5-050-8951, the agent was Pablo A Morales #29480 at Mayaguez Police Station in Puerto Rico. Their phone number is (787) 832-9696. From there, the vehicle was sent directly to the BMW service center. They inspected it, in fact, they still have it. The car insurance representative just inspected it as well, yesterday morning. The only message that turned on was the sensor cleaning one, since it was raining, I assumed it was due to that. The message kept appearing. There were no other symptoms or messages.

Complaint Date:

08/17/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

The contact owns a 2022 BMW IX. The contact stated that under certain circumstances, while driving approximately 65 MPH, the automatic safety feature indicated a false emergency stop. The contact stated that while at a stop light, the vehicle made a false detection and the Interrupted Assisted Driving warning light illuminated indicating that the contact’s hands were not on the steering wheel; however, the contact stated that his hands were positioned at the bottom of the steering wheel. The contact then stated that he had to increase acceleration to override the system when the vehicle then engaged the automatic braking system. The contact stated that he navigated the vehicle off the road to shut off the engine. The contact then stated that he was able to reboot the system and took the vehicle to the dealer where the assisted plus was disengaged, and the contact was advised to call the NHTSA Hotline. The contact stated that the dealer was not equipped to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

Complaint Date:

08/22/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

Hello, I bought this Vehicle from Bridgewater BMW on Aug 22 in New Jersey and the very next day got a call from Roshad Petteway of BMW NA about the recall for the battery and had it towed back to the dealership. BMW Failed to notify the Dealer as they were unaware of the recall and sole me a recalled vehicle which Iam paying the loan with no vehicle now .

Complaint Date:

09/03/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

The design of the front drivers and passenger seat includes a hard insert right in the center of the headrest. My wife's head directly hits this hard insert when she is sitting normally in the seat. We are very concerned that in the event of an accident, she would suffer a serious head injury.

Complaint Date:

08/29/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

When the car is being driven in B mode (one pedal driving for EVs) and is going around a turn, the car rapidly randomly accelerated. This has happened 2 times.

Complaint Date:

07/28/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

Cruise control malfunction. Multiple times brining you to dealership.

Complaint Date:

06/28/2022

Vehicle:

2022 BMW IX

Number of Injuries:

Issue:

I ordered BMW ix50 in 10/1/21, got delivered on 05/20/22. Only after 39 days on 06/08/22 and about 1000 miles BMW stopped running and I called BMW roadside assistance to take to the dealership. The car was “fixed” and picked-up back from the dealership on 07/06/22. The reason was given from Gwinnett dealer that “software upgrade” needed and “was fixed”. Again on 7/15 evening when I was coming after getting battery 80% charged, I was driving and the car suddenly died while in motion. I tried to restart the engine but I couldn’t start the engine. Left side hazard light also stopped blinking. (Videos available) I could have died by the traffic in this scenario. Many people can be easily at high risk due to this unmanageable BMW problem and can even die. BMW dealer text me on 07/19/22 that “BMW has let us know that they want us to replace the Electronic Memory Module on your vehicle. That part is coming in from Germany. As of today there is not an estimate for when the part should come in.” So, do BMW knows what is actually wrong and how long it will take it fix brand new BMW ix EV? This is the story of the famous German carmaker. (1) Why car was released on 07/6/22 when “fix” was not done right? (2) How the brand new car engine die suddenly while in motion? (2) Do BMW understand the risk factor of these kind of incidents? (3) Why BMW introduced ix-50 EV model in USA market when the car is complete disaster? (4) Both the times of breakdown, we do not have a loaner’s car, even after spending $110,000! I felt that I became guinea pig for the inefficiency and lake of expertly of BMW in EV. My friends and everyone trust in BMW is shaky. I booked ix last year, because we trusted BMW, we were thrilled, and this supposed to be gift for our someone. Bad performance on ix EV can is not good for already declining sales of regular BMW products and EVs.

BMW Service Information Bulletins (SIBs)

What are BMW SIBs?

There are 27 BMW Service Information Bulletins (SIBs) for this vehicle.