2023 BMW iX Review and Specifications

Affiliate link disclosure – The BMW Repair Guide uses affiliate links in their site. For more information on affiliate links, please click here.

Vehicle photos

Our Review
Price Comparison
Vehicle Rating
Recalls/ Complaints/ Safety
Vehicle Specifications

Our Review

The BMW iX is back for the 2023 model year, and we feel it's better than ever. The all-new iX lineup features two models to choose from - the xDrive50 and its high-performance sibling, the M60. The xDrive50 cranks out 430 hp and features a new air suspension, while the M60 has a jaw dropping 610 hp and comes with an adaptive dual-axle air suspension. The iX's design combines premium ride comfort with sporty handling attributes while furnishing a spacious, high-quality, and innovative interior that helps you focus on driving actively. Underscored by the enormous BMW Curved Display and sleek see-through rotary knob that runs the new BMW iDrive 8 operating system, a minimalist approach to the iX's handsome interior introduces a cabin stripped to the essentials. The exterior design may not be for everyone, yet we still award this year's 2023 BMW iX a lofty rating of 9.6 for its unparalleled excellence across all categories.

iX M60 - $108,900

iX xDrive50 -

Available Option Packages:

Convenience - $2,000

Learn More

Head-up Display and Video Augmented Reality for Navigation - Add the Head-Up Display and Augmented Reality to the already standard BMW Curved Display and iDrive 8 – BMWs most advanced user experience ever.

Harman Kardon surround sound system - The 655-watt, 18-speaker Harman Kardon® surround sound system includes 5 tweeters, 5 midrange speakers, 2 central bass speakers and 2 subwoofers under the rear seat unit - all complemented by four built-in speakers in the rear head rests. Automatic sound adjustment based on the car’s dynamic performance level and Logic7® Surround Sound technology provide superb listening pleasure for all occupants.

Iconic Sounds Electric - Emotional sounds for the cockpit tailored for each driving mode: COMFORT provides balanced, pleasant acoustic feedback which deepens as acceleration increases; SPORT offers a richly intense acoustic experience to compliment the the vehicle's powerful performance; and ECO PRO eliminates the acoustic feedback so the driver can appreciate the soundless drive that comes with an all-electric vehicle.

Surround View w/ 3D View - Seeing a 3D, 360° view of your surroundings in the control display makes it easier to monitor approaching traffic and maneuver in tight spaces. Images from multiple cameras around the vehicle are combined with 3D computer graphics to form an enhanced all-around version of the Surround View. Top View and 3D views are shown next to each other on the iDrive display for an even better overview when parking. The driver can select from prescribed Side, Rear and Top Views, or freely range among them.

Parking Assistance Plus - No need to fear parallel parking. Simply drive at a slow speed and the Parking Assistant Plus feature can find parking spaces on the right or left side. It offers a Surround View camera system that provides an aerial view of your vehicle, and also operates for perpendicular or parallel parking spaces. This semi-autonomous driving feature will take care of steering your car into a parking space, and the Back-up Assistant function will steer you out, while you control the speed and braking. In addition, you can get a 3D View of your vehicle and its surroundings using the My BMW App on your phone. Drive Recorder and Remote Theft Recorder are also included.

Premium - $7,000

Learn More

Bowers & Wilkins Diamond Surround Sound System - Bowers & Wilkins® Diamond Surround Sound System has 4D Audio: 30 speakers - including exclusive Diamond Dome tweeters, 1,615 watts of audio power, True Surround with head rest speakers in each of the four seats, 2 under-floor subwoofers and 4 bass shakers in the front seats.

Personal eSIM 5G - The best in-car phone experience. Add your vehicle as a mobile device for the best reception (depends upon carrier compatibility) – includes a mobile WiFi hotspot with 5G for the fastest speeds and downloads.

Glass & Wood Controls - This feature includes a control panel on the center console made from sustainably grown wood with open-pore walnut finish and backlit buttons. The iDrive Controller, rocker switch for gear selection, audio roller control and the seat adjustment buttons are specified in a polished crystal finish.

Radiant Heating Package - Complete interior heating including seats, steering wheel and armrests. Plus innovative radiant heating of door and instrument panels to surround occupants in warmth.

Integral Active Steering - Integral Active Steering maximizes agility at low speeds and maximizes stability at high speeds. At lower speeds, the rear wheels turn oppositely to the front wheels, allowing for a sharper turning radius thereby making parking and cornering easier. At higher speeds, the rear wheels turn in the same direction as the front wheels, which helps improve vehicle stability and lane change comfort.

2-axle air suspension - Adjust to a variety of driving conditions by raising or lowering the vehicle depending on vehicle speed and driving mode. When parked, loading and unloading can be made easier because the vehicle can lower at the push of a button. The 2-axle air suspension features self-adjusting air suspension components to provide additional response and comfort.

Soft-close automatic doors - The soft-close door feature uses small electric motors to gently close all doors with minimal effort. Simply close the door gently and the electric mechanism safely and conveniently draws it to the fully closed position.

Multi-Functional Seats - Power front seats with lumbar, massage, and adjustable back width. Settings can be set by door memory keys.

Dynamic Handling Package - $1,600

Learn More

Driving Assistance Professional Package - $1,900

Learn More

Active Driving Assistant Pro - Innovative camera/radar-based driver assistance systems provide partly-automated support to deliver peace of mind. Features like Steering and Lane Keeping Assistant, Lane Change Assistant and Evasion Aid assist the driver during critical driving situations, such as a health emergency or the sudden presence of vehicles or pedestrians in front of the car.

Traffic Jam Assistant - Safely eliminate potentially tiring, small, incremental steering adjustments while sitting in slow traffic.The Traffic Jam Assistant provides automated steering input with continuous hands-off driving on controlled-access highways up to 40mph. This feature can be activated by taking the hands off the wheel once suitable driving conditions are met and the availibility is offered to the driver. The driver is responsible for complete vehicle operation.

Active Lane Keeping Assistant with side collision avoidance - This advanced safety system monitors road lane markings using strategically placed radar-based cameras on the exterior of your vehicle. It vibrates the steering wheel when the vehicle begins to move across a lane marking without the turn signals activated.

Active Cruise Control w/ Stop & Go - Active Cruise Control with Stop & Go is a radar-based system that maintains your desired speed and keeps your preselected distance from the vehicle ahead. It will automatically reduce your speed up to a standstill if the vehicle in front of you begins to slow down.

Parking Assistant Professional - The highly automated Parking Maneuver Assistant will guide your car into and out of parallel or perpendicular parking spaces, including steering, braking and shifting gears. The automated Backup Assistant will remember the path you’ve just traveled and will control the steering to follow that exact path in reverse. Surround View with 3D view together with Active Park Distance Control will aid you while parking manually. Using the My BMW App on your mobile device, you can check the surroundings of your parked BMW with images sent right to your phone. Drive Recorder and Remote Theft Recorder are also included.

The 2023 BMW iX is fully electric and, unfortunately, lacks the classic roar of a traditional combustion engine. That being said, both powertrains are lightning quick, ensuring the back of your head will be eternally imprinted in the headrest. The xDrive50 model has two electric motors that produce 516 hp, while the M60 model churns out an amazing 610 hp. This allows the high-performance M60 to reach 60 mph in just 3.3 seconds - the same time as a Ferrari Portofino. The xDrive50 is no slouch either, coming in at just 4 seconds from 0-60 mph. Both models feature an optional adjustable air suspension and a rear-wheel-steering system for optimal performance. The ride is smooth, and the handling is agile, making the 2023 iX an excellent choice for those looking for a powerful but efficient vehicle.

Range, Charging, and Battery Life

The 2023 iX is 100% electric and hosts a sizeable 105.20kWh battery pack with estimates of up to 324 miles of drive per charge. This efficiency translates to the highway, where most EV's put out only a fraction of the estimate, recording up to 290 miles of range. It comes equipped with a DC fast charging as standard and can recharge from 10-80% in just under 35 minutes when hooked up to a 200-kW connection. EVgo has also partnered with BMW providing a network of charging stations for iX drivers. However, the SUV is compatible with both popular networks and Level 2 home charging stations.

The 2023 BMW iX features a stunning interior design, featuring high-quality materials and ample passenger and cargo space. The cabin is light and airy, and the elegant trim and materials used in its construction give it an upscale feel. The number of trim combinations is seemingly endless, with faux-leather, genuine leather, and textile seat fabric options. The trimming down of buttons and controls to a single translucent rotary knob really exudes a modern feel. The iX also offers several high-tech features to maximize comfort, including a large touchscreen display, heated power front seats with integrated speakers for the stereo system, and a panoramic sunroof with electrochromic shading. Its SUV dimensions mean that it has plenty of space for passengers and cargo alike.

The 2023 BMW iX comes standard with various infotainment and connectivity features that are sure to please drivers and passengers alike. The iX and i4 sedans are being used as a launchpad for the new iDrive 8 software, allowing for customization of the interface as well as a refined voice-activated assistant. BMW Curved Display combines a 14.9-inch infotainment display and a 12.3-inch digital gauge cluster into one seamless modern screen. Apple CarPlay and Android Auto integration, wireless device charging, Bluetooth connectivity, six USB ports, HD Radio, and satellite radio round out the rest of the standard features. Additional infotainment options include an 18- or 30-speaker sound system, a Wi-Fi hotspot, augmented reality navigation, gesture recognition, and an interior camera. The 30-speaker sound system is especially impressive, delivering a rich and robust experience.

The 2023 BMW iX offers an array of standard driver-assistance features, including a rearview camera, both front and rear parking sensors, hands-free parking assist, a surround-view parking camera system, and adaptive headlights. For more information about BMW's crash-test results, visit the National Highway Traffic Safety Administration (NHTSA) and Insurance Institute for Highway Safety (IIHS) websites. Key safety features include:

Standard automated emergency braking with pedestrian detection

Standard lane-departure warning with lane-keeping assist

Available adaptive cruise control with semi-autonomous driving mode

The iX comes standard with similar warranty coverage to its cousin, the i4 sedan. This includes basic coverage for four years or 50,000 miles and extra coverage for electric-vehicle components. All new BMWs also come with a three-year complimentary maintenance plan.

Limited warranty covers four years or 50,000 miles

Powertrain warranty covers four years or 50,000 miles

EV components warranty covers eight years or 100,000 miles

Complimentary maintenance is covered for three years or 36,000 miles

Price Comparison

2023 Cadillac Lyriq - $61,795

2023 Audi E-Tron - $71,995

2023 Rivian R1S - $91,075

2023 Mercedes-Benz EQS SUV - $104,400

2023 BMW iX - $108,900

Vehicle Rating

9.6

Out of 10

BMWs fastest SUV to date with insane EV power

Suave, modern interior indulges your ever need

Top-notch handling and ride quality

Polarizing exterior design

No third row passenger seating

M60 starting MSRP quite expensive

Recalls, Complaints and Safety Issues

Safety Recalls - NHTSA

What are NHTSA safety recalls?

There are 10 safety recalls for the 2023 iX

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

Remedy:

Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Remedy:

Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

Remedy:

Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

Issue:

BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

Remedy:

A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Remedy:

Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Remedy:

Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

Remedy:

Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Remedy:

Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Remedy:

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Issue:

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

Remedy:

Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Customer Complaints - NHTSA

What are NHTSA customer complaints?

There are 28 customer complaints for the 2023 iX

Complaint Date:

08/18/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

I was driving a 2023 BMW iX and attempting to park in front of a retail store in a strip mall parking lot. I was gently pressing the brake while trying to park in a space on the right. Then, suddenly, my car accelerated forward at high speed, crashing into the store's entrance door. This is clearly a case of sudden unintended acceleration.

Complaint Date:

05/18/2024

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

Not sure what happened, there is a warning saying the steering effort has changed, I have found there are many ix users received this warning and get their steering rack replaced by the dealer

Complaint Date:

04/14/2024

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

Our BMW iX was in B mode at a complete stop behind another parked car at the car wash. After about five minutes, the car took off at full acceleration and rear ended the car in front of us The BMW iX continued another 15 - 20 feet despite my attempts to repeatedly stepping on the breaks.

Complaint Date:

03/09/2024

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The car has a feature where the side view mirrors fold up when parked. Occasionally when unlocking and starting the car the driver side mirrors don’t fold out, and can’t be manually over ridden. This isn’t noticed till already driving and creates a safety hazard when switching lanes.

Complaint Date:

01/22/2024

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The vehicle drivetrain failed and would not allow the driver to change gear, either to drive forward or backward. The vehicle engine was still on. The vehicle computer system generated the following message on the dashboard: "Drive carefully. Drivetrain fault. Have the problem checked by the nearest service center. Contact service center." There was an option to "Close message" at the bottom of the screen. The vehicle was stalled in the middle of the street. It took almost 30 minutes before the gear box inside the vehicle could be manipulated and shifted to drive, neutral, and reverse. The vehicle was towed away to the dealer. The mechanics at the dealership reported that there were metal debris in the rear motor that needed to be cleaned. New brushes were installed. I remained concerned about my safety and the safety of other drivers of similar models.

Complaint Date:

09/13/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588. They confirmed that the “Control Module” may be over heating and causing the emergency call system to malfunction. Eastbay BMW contacted BMW HQ and was informed to just reset the warning light. “BMW advised Eastbay BMW that this is a recurring problem and the unit may overheat”. Eastbay BMW also confirmed that their technicians confirmed the warning codes showed the Control Module may be over heating. Instead of replacing this control module and finding a longer term fix, BMW HQ decided to decline replacement request and to simply reset the warning light until the next incident occurs. I have read on different BMW owners forums that this is an ongoing issue, occurring in many new vehicles as my BMW IX has less than 1,500 miles and we live in the Bay Area, California where it does not get too hot. Given that this relates to and impact the emergency call function, I want to file this formal complaint to ensure BMW address this issue properly and that the NHTSA launch a full investigation. Thank you

Complaint Date:

07/14/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The vehicle automatically lost power, shut down, and came to a complete stop in the middle of the road. During the shut down, I was unable to accelerate, brake, or steer the vehicle to the side of the road to a safe stopping location. The vehicle computer appeared to take over and shut down the vehicle and I was unable to stop it from happening. I was informed by the dealer that the issue was with the Combined Charging Unit. The vehicle has been back at the dealer since July 17, 2023 and I do not know if the Combined Charging Unit is still on the vehicle and available for inspection. There was a recall for a software update that was supposed to address a known issue with loss of power. Prior to this incident, that software update had been completed for this vehicle. Our safety and the safety of others was put at risk because our vehicle lost power and came to a complete stop in the middle of the road. I was unable to control the vehicle or get to a safe stopping place after the issue started. This could have caused a serious and potentially fatal accident had our vehicle been hit. I do not know if the issue has been reproduced or confirmed by a dealer or independent service center. The vehicle and vehicle component have been inspected by the Service Department at the dealer where we purchased the vehicle. I do not know of inspection by any other party. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. Once the vehicle began to shut down, a message came up stating that the vehicle was shutting down. The vehicle also automatically called BMW Emergency Services and a representative came on asking if we had been in a crash or needed assistance.

Complaint Date:

01/10/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

Complaint Date:

07/31/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

When overtaking a car on a freeway that is on my right side, occasionally the car, without warning and with no information displayed, my car will suddenly brake for no reason about 3 to 5 mph. I use the accelerator pedal immediately to return to the original speed. This has happened maybe 8 or 10 times. The car has 14,000 miles on it. My wife will not allow me to use the adaptive cruise control when she is in the car as she gets scared when the car suddenly brakes. She is afraid their may be a car behind that might hit us. I have not reported this to BMW.

Complaint Date:

08/08/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The contact owns a 2023 BMW iX. The contact stated while parking in a parking spot, the vehicle suddenly increased in speed without any warning. As a result, the contact crashed into the corner of a building. The front end of the vehicle was damaged as well as minor visible damage to the building. The contact and passenger suffered whiplash and neck pain but did not seek medical attention. A police report was filed. The vehicle was not towed. The dealer was contacted and stated that they were not aware of a recall for the failure and were advised to contact the manufacturer. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and stated the vehicle was not under NHTSA Campaign Number: 23V409000 (Vehicle Speed Control). The failure mileage was 6,009.

Complaint Date:

02/14/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

car has been recalled, dealership has been unable to locate parts needed for the repair for 3+ months.

Complaint Date:

06/28/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The BMW DOES NOT OFFER THIS RECALL RECOMMENDED BY NHTSA

Complaint Date:

05/06/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The contact owns a 2023 BMW IX. The contact stated while driving approximately 35 MPH, the vehicle suddenly lost motive power. During the failure, the message "Malfunction, Pull Over" was displayed. Approximately 20 minutes later, the contact was able to restart the vehicle however, moments later while driving the failure reoccurred. The vehicle was towed to the local dealer who indicated that the failure was due to an undetermined High Voltage Battery malfunction. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30.

Complaint Date:

05/31/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The plastic seat insert that borders the square hole just below the headrest is painful to shorter passengers. Their head feels it even with minor braking. The BMW “fix” (a foam plug) does not provide enough padding or ergonomic benefit to remedy the problem and is issued for a steep fee at the dealership. The major safety issue is if there is a collision. No person’s head should be thrown against a hard plastic object in an accident! Shouldn’t the materials of a headrest be regulated? Shouldn’t there be firm padding made of a soft and relatively flat material?

Complaint Date:

05/27/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

I just purchased a 2023 BMW iX xDrive50 and have identified a safety hazard. The car has a feature that automatically locks or unlocks the vehicle when approaching or leaving the vehicle with a key. There have been two occasions, when I had just put my toddler in his car seat, that the doors locked when I shut the door. My purse with key and phone were also inside the car. The car locked because the second keyholder, my partner, was leaving our home at the same time and had the second key on him. I had no way to unlock the car and get to my son. Fortunately, I was able to flag down my partner both times before he drove off. I find this to be quite dangerous as I would have had no way to get my son out of the locked car easily or call for help if he had driven off. I would like to see this issue reported to BMW and corrected. The VIN is [XXX]. Please let me know if I can provide additional details on this issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Complaint Date:

02/14/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

I am writing to you once again to report my concerns that BMW is not in compliance with NHSTA requirements that recalls be repaired in a 'timely fashion.' This car has a recall for the driver's airbag that was issued in mid February of this year. It his now 3 months later, and my dealer tells me it will likely be months from now that they can finally replace the faulty airbag. It is very very distressing to have to drive a car that is less than fully safe. I cannot understand why BMW USA refuses to cancel my lease and take back the car. I cannot buy the car and sell it to someone else because of the recall (even though this option would lead to a significant financial loss to me)--because of the recall, I cannot buy off the lease. A 5-6 month delay to fix a faulty driver's side airbag is NOT a prompt repair. i am once again asking NHTSA to force BMW USA to take back my car and cancel my remaining lease payments so that I may get a fully safe car to drive. Thank you for considering this request.

Complaint Date:

05/12/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

A safety recall on the driver airbag has been issued. However, the remedy continues to be unavailable despite the fact I received this letter weeks ago.

Complaint Date:

02/15/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The contact owns a 2023 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Complaint Date:

05/10/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

Complaint Date:

05/04/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The dealer says it will be many weeks to months until they have replacement airbags available. I had a phone call with BMW USA customer service and they say the same thing. It is not a timely repair. I want to return car from lease but BMW refuses to accept it. I also cannot buy car off lease to sell to someone else. I hope NHTSA will require BMW to take back this unsafe car because they cannot make timely repair. Thank you.

Complaint Date:

05/02/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The contact owns a 2023 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the air bag fault message was displayed. The vehicle was taken to the dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000. VIN tool confirms parts not available.

Complaint Date:

05/02/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

I am writing to you about the current recall you have on the airbags for this car. I spoke today with BMW USA Consumer Relations and they tell me that it may be weeks or months until the replacement airbags are available. I am very worried about driving a car for so long where the airbags are not reliable. I am surprised that BMW is allowed to have me wait for months for a replacement of as vital a safety feature as driver airbags. In the meantime, I cannot sell the car, I cannot purchase the lease as there is a recall. Plus BMW refuses to allow me to end the lease. I hope you will consider making this a 'do not drive' recall instead of putting drivers of this very expensive car at risk for so many weeks. Thanks for your attention to this request.

Complaint Date:

04/01/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

Air bag may not deploy on drivers side causing potential death to a driver that is already a chronic neck pain, poising a worse threat to the driver. I bought a car that I thought was safe and had air bags. The letter says remedy is unavailable and they can't tell me when it will be. The car has been in the shop with multiple problems and shut downs as well.

Complaint Date:

04/04/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The contact owns a 2023 BMW iX. The contact stated that while his wife was driving at an undisclosed speed, another vehicle crashed into the front and rear passenger side of the vehicle without warning. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The contact stated that he then received notification of the NHTSA Campaign Number: 23V079000 (Air Bags). The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 2,000.

Complaint Date:

03/16/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

My BMW IX accelerates on its own without me pushing the pedal. It happens randomly and without warning. Sometimes it happens as I am taking off from a traffic light or a stop sign. I barely push the accelerator to start going and the car all of a sudden accelerates rapidly. I take my foot off the accelerator but it still continues to accelerate. Braking stops it. As it happens randomly, I sincerely doubt the dealership can reproduce this by a test drive. I think it is a software problem and a dangerous one at that. I can imagine that this could lead to disastrous consequences. I have been reading online that it has happened to other BMW IX drivers as well. I hope they have also reported this to NHTSA. It just happened to me today (3/16/2023) again and has happened to me at least in two other instances.

Complaint Date:

01/23/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL. Initially, I didn’t realize the magnitude of the damage, I drove the car forward, repositioned it and re-engaged the recorded path back up maneuverb, which the car carried our successfully this second time. It’s when I exited I realized the magnitude of the damage to the car and house. The sensors on the car did not stop the car nor did they alert. Any one experienced this problem. This maneuver doesn't required driver attention since it is meant to be operated remotely from the My BMW app. However, in this incident I was in the vehicle and ass attentive as I could. The car back up so fast to be stopped and there were no warnings. The vehicle has a drive recorder but I do not know if it records these incidents and where it captured it. I filed a report with USAA both for vehicle and home damage.

Complaint Date:

01/24/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The Icon Adaptive Led headlights w/Laserlight are designed so that the high beam tracks (aims) to steering wheel inputs, and possibly camera inputs, in order to illuminate the road ahead. The center of the beam is focused more tightly than is generally done with headlights which have illumination fixed to the centerline of the car. This feature is described on page 160 of the operating manual, and is the same as the exactly comparable headlights on my 2020 BMW M340i, which I also own. The car has been at the dealership for the past 11 days due to a separate safety recall, and the car has received all current software updates. Despite this, the "adaptive" headlights illumination is still fixed to the centerline of the car. I am informed by the dealership that other iX models with the same lighting option behave similarly, this is not a defect affecting only my particular vehicle. The vehicle's diagnostics have not indicated any headlight fault. This is a significant safety matter, because the brighter focused portion high beam light output is only quite rarely actually aimed at the road surface. A broader beam pattern would be appropriate, were these intended to be fixed rather than adaptive headlights. And this is completely at odds with all other recent BMW models with the Icon Adaptive LED headlights w/Laserlight.

Complaint Date:

01/06/2023

Vehicle:

2023 BMW IX

Number of Injuries:

Issue:

The contact owns a 2023 BMX IX. The contact stated that while driving the vehicle at approximately 5 MPH while attempting to pull into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into the rear of a second vehicle. The second vehicle then crashed into a third vehicle. The contact indicated that the during the incident the vehicle was being operated in the B-Mode. No injuries were reported in either vehicle. A police report was taken at the scene. The vehicle was driven home and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was also notified of the failure. The failure mileage was 1,700.

BMW Service Information Bulletins (SIBs)

What are BMW SIBs?

There are 27 BMW Service Information Bulletins (SIBs) for this vehicle.

2023 BMW iX Review and Specifications – Price Comparisons

Vehicle photos

Our Review

Price Comparison

Vehicle Rating

9.6

Out of 10

Recalls, Complaints and Safety Issues

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Issue:

Remedy:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue:

Complaint Date:

Vehicle:

Number of Injuries:

Issue: